Question 1

Is my data private? Who can see my messages?

Accepted Answer

Nobody. All processing happens 100% in your browser — your files, messages, and photos never leave your device. PartnerProof has zero access to your data. The finished PDF and ZIP are downloaded directly to your device; nothing is uploaded, stored, or emailed by our servers.

Question 2

What exactly do I receive?

Accepted Answer

A complete evidence packet: professionally formatted PDF (cover page with statistics, chronological timeline, evidence strength analysis, full communication logs, photographic evidence, and SHA-256 verification certificates), plus an organized ZIP bundle with original files in labeled folders. Both download directly to your device — save them somewhere safe.

Question 3

Can I redact sensitive or intimate messages?

Accepted Answer

Yes. Click any message to redact it individually, or use keyword-based bulk redaction. Redacted messages appear as '[CONTENT REDACTED FOR PRIVACY]' in the PDF while preserving timestamps and sender names — so immigration officers see the conversation existed without seeing private content.

Question 4

What is the SHA-256 verification certificate?

Accepted Answer

Every evidence packet includes a cryptographic hash (SHA-256) of your original export files. This mathematically proves the data hasn't been tampered with — the same technology used in digital forensics and legal proceedings. Immigration officers can independently verify the integrity of your evidence.

Question 5

Will immigration officers accept this format?

Accepted Answer

PartnerProof formats your packet for USCIS, UKVI, IND, IRCC, and other immigration agencies (paper size, date format, exhibit labels, and page limits where they apply) with SHA-256 integrity hashing and professional layouts. No agency pre-approves any tool’s format, and the officer decides how evidence is weighed, so the PDF is written for the reviewing officer — not for you. PartnerProof is a document formatting tool, not a legal service.

Question 6

What file formats are supported?

Accepted Answer

WhatsApp (.zip or .txt — up to 2GB), Instagram DMs (.json), Facebook Messenger (.json), Telegram (.json), iMessage (.txt), photos (.jpg/.png/.heic/.webp), and PDFs (visa letters, flights, bank statements). All auto-detected and parsed.

Question 7

Can I combine multiple chat platforms in one packet?

Accepted Answer

Yes. Upload WhatsApp, Instagram, Telegram, and more — they're all merged into a single chronological timeline. The PDF shows a unified evidence summary while the appendices separate each source for independent verification.

Question 8

Is there a plan for immigration consultants and lawyers?

Accepted Answer

Yes — the Pro plan (EUR 75/month or EUR 599/year) gives immigration professionals unlimited evidence bundles, white-label branding with their firm's logo on every PDF, custom firm name on cover pages, and no per-case cost.

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